Southwest Airways pilot hangs from window to retrieve passenger's mobile phone

(NEXSTAR) – Usually talking, you by no means need to see the pilot of your airplane hanging from the window of the cockpit — until, in fact, he’s serving to you retrieve your telephone.

That was the precise situation that performed out earlier than a latest Southwest Airways flight in California, when the provider’s crew at Lengthy Seaside Airport labored along with the captain of a departing airplane to return a passenger’s telephone by way of the cockpit window.

The airplane, which had already left the gate in preparation for takeoff, was sitting on the tarmac when a passenger ready to board a separate flight seen a telephone within the gate space, in accordance with a Southwest spokesperson. This passenger then introduced the telephone to a Southwest operations agent, telling the agent that the telephone’s proprietor had already boarded the taxiing plane.

Fairly than throw the telephone into the lost-and-found or having it despatched to the flight’s vacation spot metropolis, the brokers within the airport handed it off to the bottom crew, who “jumped it up” to the airplane’s captain whereas the airplane sat on the tarmac, in accordance with a Fb put up shared by Southwest earlier this week.

The put up additionally contained video which confirmed two members of the bottom crew taking turns attempting handy the telephone to the captain, who was leaning from the cockpit. Passengers close to the gate may be heard cheering as soon as the telephone was safely within the pilot’s hand.

“We love seeing the goodwill efforts of our Staff serving to out a fellow Passenger,” a spokesperson for Southwest wrote in an emailed assertion to Nexstar. “We’re grateful to see our Workforce leaping in to assist passengers usually.”

In response to Southwest’s Fb put up, dozens of the provider’s frequent prospects praised the airline for serving to the phone-less traveler. One among them, nevertheless, had a special message for Southwest after narrowly lacking her flight again in July.

“Want somebody would have executed that for me and shoved me by way of the window [of the plane],” she joked on Fb.